This email was sent by a senior manager, from one of the largest Indian conglomerates, who was on a company programme to train in-house coaches. I celebrate it because I have met a man who went out of his way to write such a generous and passionate feedback, despite being very busy and on his holiday.
Sent: Thursday, 9 October 2008 00:59
Subject: Dr James Chia : my Head Coach
Dear Dr Chia ,
At the very outset I wish to put on record my sincerest thanks to you for guiding me through the entire coaching process . I also wish to put on record my sincere thanks to Mr Jagdish Anne , my coachee who devoted his valuable time and volunteered to support me through the entire process.
Reflecting back on our interactions in the last several weeks , I have a few observations worth mentioning :
a) First of all , I was a late starter . There was a moment when I thought I was too late to start . I appreciate your dealing with the situation firmly and professionally through a series of e-mails to me . I was sincerely sorry that I was perhaps letting you down - and also that I was missing out on a great opportunity . Had it not been for your gentle but firm persuasion , I would have perhaps not even got started.
b) In one of our earlier calls you mentioned about the coachee's commitment being more important than the coach's . You gave me the message pretty clearly when I got delayed in one my calls to you . It strengthened my resolve to go through the process and complete the same . So much so that I had set up one of my calls to you in between my customer visits - with me in Chennai , Jagdish in Mumbai and you in Singapore.
c) I found you were always keen in learning about both of us in all your calls. A considerable time was spent trying to know about us , about our profession and families. This , I found helped to connect us better as individuals. Your eagerness to learn about our business was also very endearing in itself.
d) One striking thing about all your interactions was the passion with which you reflected back and endorsed and appreciated things . As a coachee I felt elated .
e) One very interesting thing was that after every call , you always ensured that you correlate our conversations with a broader aspect of coaching in life . Be it the example of Tiger Woods ( he wanted a coach for himself - and not the other way round) or that the success of a coach depended on the success of a coachee and that he needed to reflect a true mirror !
f) The FEELING mnemonic taught by you was something that I though encapsulated the essence of the process.
g) Lastly, I think, as a person you displayed great commitment and more than that perhaps - immense patience in me . I do not know if you ever thought I was a lost case as a coachee when nothing seemed to be moving despite several reminders initially . Nevertheless you persisted ! I thought that was significantly noteworthy!
On the whole , it has been great interacting with you . I have learnt something new in life. Knowing you has been an enriching experience and I would certainly keep in touch . Thank you once again for your time .
Best regards.
Devotosh
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment